In two weeks the assessment enables you to measure and benchmark the performance of CX in your company, align all departments around a common ambition, and define your prioritised CX roadmap. You will find out which activities are bringing you closer to customers and which barriers you are still facing. Our experts will compare you with the best in the industry, identify gaps in your capability and show you how to take your CX to the next level… fast. The result is an aligned roadmap to take the organisation to its next level of customer centricity.
If you want to learn more check our Slideshare deck, or just talk with us.