What do Mitch JoelMark Di SommaAdam ToporekJeannie WaltersMike Wittenstein, and yours truly have to say about customer experience and brand-building? Check out this slideshare of quotes, Great Brands Create Extraordinary Experiences.

These nuggets of wisdom are culled from a series of interviews I had with business thought-leaders about my new book, Extraordinary Experiences: What Great Retail and Restaurant Brands Do. 

Each conversation covers a unique aspect of brand-building, customer experience design and management, and the great brands that produce extraordinary retail customer experiences (and some that don’t). Listen, read, or watch and learn:

Image via flickr

Original Post: http://deniseleeyohn.com/bites/great-brands-create-extraordinary-experiences/

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