We are pleased to announce that on Wednesday, the 12th of November, Futurelab's Stefan Kolle together with Confirmit's Claire Sporton (VP, Customer Experience Management) will run a webinar on how to run a mature, action-oriented VoC program. We believe that listening to your customers is only one part of a truly effective Voice of the Customer program and only a comprehensive and fully integrated initiative can increase your revenue, reduce costs and promote culture change. 

So whether you have already embarked on a VoC program or are currently starting/considering one, we're inviting you to join us on the 12th at 4pm GMT (register here) and find out more about how to ensure your program delivers tangible results throughout your organization.


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