Dear readers, as you already know, the MSI blog is an integral part of Futurelab and, for the past eight years, we’ve tried to bring you the best and brightest in the field for your reading pleasure. And this year, we’re bringing some new blood into the mix. To start off, Mister Wim Rampen,  of Netherlands. Wim is a Customer Experience and Marketing Strategy veteran who’s been sharing his insights with the world for many years, via his blog. And now, he has gracefully agreed to join our list of syndicated authors on the MSI blog.

Wim Rampen is a man who wears many hats – besides his work experience in CRM and marketing strategy (among others), he’s also a frequent guest speaker, a guest teacher on various programmes and an enthusiastic online and offline communicator.

And now, you too can read his thoughts on Big DataSocial CRM, or value co-creation (a darling subject of his) right here on the MSI blog. Here is Wim Rampen’s full archive of syndicated posts – give it a look, we’re sure it will provide you with some food for thought.

And so it begins – stay tuned, we’ll be back with more authors very soon.