How Community Builds Audiences and Makes Discovery Stick

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by: David Jennings

At a music marketing event in London a couple of days ago, Scott Cohen, Co-founder of The Orchard (and on the left in the collage), presented a nice thought experiment that demonstrates the importance of community and narrative in making sure that discoveries stick in the mind of audiences.

 

What if Simon Cowell (on the right in the collage) just cut to the chase on The X Factor and presented only one show in each series, saying "we’ve done the research, we’ve done the auditions, we’ve consulted audiences, and here’s the winner"? The result would be the same — a winner like Leona Lewis (middle of collage) — but would this winner sell as many records? Answer: No, because it’s the backstage access, the community that grows around the competitors, and the story of the winner’s rise that engages the audience interest. They make an emotional connection with the artist and the song, and buy it to help it succeed.

Yet, as Scott went on to say, record labels do all the research and auditioning that X Factor and its equivalents do, but they hide it from view, and just say, "here’s the winner we’ve identified: please buy their records". The solution to this is not to create some contrived competition for every new signing (personally I hate it when art gets turned into sport), but it may be to find other ways to involve the audience and give them "backstage" glimpses of artists that help people engage with them. Even a simple blog is a start.

Meanwhile — and this goes to show that nothing is certain in this field — at the same event Rhodri Marsden gave an example of YouTube success (and blogging) which led to the kind of discovery that doesn’t stick. With £500 Rhodri commissioned a video, below, to promote the song he’d recorded as The Schema. Having notched up 250,000 plays on YouTube and blogged about his progress.

He was naturally eager to find out how this impressive attention-share would convert into success on iTunes. The answer: 58 sales.

Perhaps Rhodri’s wry commentary and cool detachment from his own success undermined the emotional connection with an audience?

Original Post: http://www.netblogsrocknroll.com/2008/02/how-community-b.html