by: Dick Stroud
This incident really amused me. A very large global communications company recently presented at a conference about older people and proudly (with some justification) explained that they had created a booklet that was sent to all staff about how to deal with older people. A big round of applause.
I thought I would get a copy and see what it was all about. Much to my amazement I get a reply from the head of Corporate Responsibility & Accessibility saying that it is not available to people outside the company.
We are not talking about some top secret document – it was sent to all members of staff.
How about a bit more ‘accessibility’? I will not mention the company’s name in case they come and take away my satellite dish. There I go looking to the Sky. Woops.