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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
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About us
Our philosophy
People, Partners and Places
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English
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Tag: traditional media
Publishing Is Dead? Hardly…
Greg Satell
05/09/2014
Here’s What’s Really Holding Back The New York Times
Greg Satell
09/06/2014
On the Decline of Magazines
Neil Perkin
18/08/2012
Oprah: The Last Analog Celebrity
Dominic Basulto
27/05/2011
Social Layers of Meaning: Correcting the Nearsightedness of Media
Dominic Basulto
24/10/2010
Making Money from Social (2)
Neil Perkin
25/06/2009