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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
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Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: Starbucks
What Is the Purpose of Business?
Denise Lee Yohn
11/04/2015
“Oh … Milk!”: Is This the Solution to the Customer Interaction Puzzle?
Maz Iqbal
09/02/2014
Would You Like a Coffee with That Wi-Fi?
Denise Lee Yohn
27/02/2012
Starbucks Loyalty Fail
Roger Dooley
18/01/2012
Starbucks: Venti Plans for Micro Loans
Dominic Basulto
22/10/2011
Starbucks 3.0 – A Retail Experience
Denise Lee Yohn
04/10/2011
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