by: John Caddell
Is it possible that losing one sense can improve one's ability to communicate? Aerospace consultant Bruno Kahne asserts this in an amazing article in the magazine Strategy + Business ("Lessons of Silence").
This blog reflects the personal opinions of individual contributors and does not represent the views of Futurelab, Futurelab's clients, or the contributors' respective employers or clients.
Getting Everyone on the Same #CX Page
Re-think Your Marketing Models
Improving Inefficient Web Navigation Might Be the Wrong Answer if Causes Users Problems -Especially Older Ones