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Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: customer surveys
Improving the Respondent Experience
Annette Franz
12/10/2017
Bringing Your #VoC Program up to 2020 Standards
Annette Franz
02/10/2017
Make Life Easier By Asking Only One or Two Questions of Your Customers
Maz Iqbal
14/06/2017
Customer Surveys Are as Important as Ever!
Annette Franz
04/05/2017
VoC:What’s Wrong With VoC and How Do You Get It Right? (Part III)
Maz Iqbal
16/05/2012
VoC: What’s Wrong With VoC and How Do You Get It Right? (Part II)
Maz Iqbal
11/05/2012
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