customer experiences

Crowdsourcing Harry Potter?

by: Alain Thys

Spoiler alert: This post gives away a key plot point of the final Harry Potter book.  So if you've haven't finished the book, do not read on.

Last week Monday (at 1:30 AM) I finished part 7 of the Harry Potter series and after sat through the young man's wizardry adventures for thousands and thousands of pages, the end of the series felt like losing a friend.

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Mobile Phones as Game Controllers

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STA Travel: Innovation with widgets

by: Dominic Basulto

Last December, Newsweek predicted that 2007 would become "The Year of the Widget." In many ways, this prediction is turning out to be an accurate one.

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Marketing and the Placebo Effect

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Don’t know your SCART from a SACD?

by: Dick Stroud

The UK’s Office of Communications has just published a report: “Ease of use issues with domestic electronic communications equipment”.

This is a must read for anybody involved in domestic consumer electronics.

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Some Players Call WoW the New Golf (v2)

by: Lynette Webb

I used this quote in one of the earliest Flickr slides, paired with a screenshot but I was never happy with it. A while back I resurrected it with this much nicer photo and just realised I hadn't posted it to the set - so here it is.

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Apple + Nokia

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iBabble

by: David Armano

Laura Ries points us to an observation on the iPhone from non other than Jon Stewart.  From her Origin of Brands blog:

"and last night on The Daily Show with Jon Stewart, Jon delivered a classic comment on the fruitlessness of combination convergence devices.

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iWait - Genius Business Model

by: Karl Long

This is almost as good as bumvertising, but as I was perusing some people in line for an apple iphone at the local apple store I saw some people wearing t-shirts that said “iwait.org” on them. I asked a few folks where they got them and they said some guy came around handing them out for free.

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Evolving Experience + Storytelling in Advertising

by: David Armano

Exp_people 

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