We immerse ourselves in your marketing reality and within 15-30 days provide recommendations to improve the relevance and ROI of your initiatives.
Specifically, we help you focus on:
- Customer-centric communication. How to replace shout & sell communication methods with messages that are relevant, engaging and profitable.
- Brand utilities. How to craft marketing tactics that add value to the lives of your customers.
- Social CRM. How to turn your (e)CRM efforts into a cross-channel platform for customer engagement.
- Customer advocacy. How to identify, nurture and profit from ambassadors for your business.
Each quickcheck follows a proven, scenario that leverages the experience of our advisors:
- We talk to key stakeholders and review your existing processes, structures and information.
- Based on our findings, experience and (desk) research we formulate suggestions for improvement and innovation.
- We report on our recommendations during a one-day work-session with your team, in which we help you formulate key actions for progress
- We establish a follow-up process to provide additional support during the first phase of implementation.
Do get in touch
If you would like to learn more about any of these quickchecks, or would like to have broader conversation on customer-centric marketing, do get in touch for an informal chat.