- Occupation: Customer Experience Consultant
- Organisation: CX Journey
Annette blogs at CX Journey, where she shares her passion for helping companies understand the importance of the employee experience and its role in delivering an exceptional customer experience, as well as how to transform their cultures to ensure the customer is at the centre of every conversation. She was recently recognized as one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and has been recognized by several organizations as a top influencer in Customer Experience. You can learn more about Annette by visiting CX Journey or by visiting her About Me page.