Alain Thys is on a mission to make the world a more customer-friendly place. Not just because this is a nice thing to do, but because he has learned that customer-centricity is probably the most profitable strategy any business can pursue. 

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Anne Marx is a media and communication specialist, whose philosophy is the true involvement in the clients communication needs, finding unique solutions by using her analytic abilities, knowledge of the market and creativity.

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After obtaining a Master’s Degree in Business Administration at Bocconi University Milan,  Beatrice Bortolozzo spent many years abroad working in marketing for different multinational companies among which Reebok Europe and Telfort (BT Group).

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Béatrice de Mahieu is an expert in digital and integrated Marketing and Communication projects, passionate about technology and nutrition. Her experience ranges from offline, retail and channel to online, from mass digital to small viral, from one-to-one communication to integrated marcom and PR communication plans.

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Danny Eldridge is an experienced, well connected strategic and commercial marketer, with broad experience, team leading, project management and problem solving abilities across different industries, countries, challenges and media. Everything he does focuses on "doing better business", being more efficient, more productive, and generating better ROI.

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Gitta Grobert is a creative loyalty and communication expert and a real customer satisfaction enthusiast. She is convinced making customers happy, is a guarantee for ongoing success for each business and the best argument towards competition.

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Ingmar de Lange understands how brands can stay ahead of the curve. He is well experienced with marketing techniques needed for contemporary domains, such as social media, brand utilities and product innovation. Interestingly, these ‘innovative approaches’ often require brands going back to basics and reinvent their role as value providers.

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A manager and consultant, Jan Van Aken's career path made him an expert in Customer Relationship Management, one to one, customer analysis and segmentation, 360°channel planning (including interactive TV) and more recently Brand architecture. Moreover, Jan has acquired extensive experience in using technology for marketing, communication and sales and everything digital.

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Juan Alegre has been working most of his career on improving the quality of customer interactions. This has allowed him to develop a broad experience in the management of multinational service organisations, as well as the design and implementation of multi-channel, high-quality customer experience and CRM strategies.

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Kari Korkiakoski is a business developer with an integrated marketing communications background and strong experience in digital, branding, advertising, and PR. Nowadays his focus is on social business design i.e. making companies see the opportunities and challenges that social media and business landscape have to offer.

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Passionate as an artist, number-oriented as a financier, processes oriented as an engineer and results-driven as a project manager, Laurent Bouty helps leading companies articulate, execute and present their Marketing strategies.

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Marina Natanova started in a research company, continued in a media agency where she worked for Danone, Dandy and Unilever accounts. She soon turned to media consultancy, founding a company in partnership with international media auditors. Now Marina heads up the NPS research unit of Futurelab, as well as providing marketing consultancy.

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Milton comes from the advertising industry and knows well the value of meaningful concepts. When the ad agency business started to unbundle, early nineties, he left his position of media director and central media buyer for Unilever, to set-up Carat in Greece.

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Morten Pedersen helps large multinational companies and brands save money on their marketing and media investments. With over 15 years of experience in international media and communications and knowledge of over 80 markets worldwide, he excels in bringing international best practice to clients and agencies alike.

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Olga is a Public Relations and Reputation Management specialist. She started working for the PR department of Talan Proximity agency (the Ukrainian affiliate of Proximity Worldwide) in 2002. In May 2005 Olga became a partner of Kwendi mass communications expertise & management group on 'PR & reputational management' direction.

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Petri Munkki is a pioneer and veteran in online & mobile marketing. He is an incurably curios and positive person and he loves to work with people who have courage to see things different through ROI-glasses.

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Scott has spent his working life creating and executing sales and communications strategies with a specific track record in new market development.

A grounded pragmatist and passionate advocate for human centric strategy you can expect him to be very clear on getting it done.

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Stefan Kolle is a C-level consiglieri  with a passion for innovation and looking at things differently.  Striving for a world without the need for advertising, he helps companies ensure their customers and employees are so satisfied, motivated, enabled and empowered that they act as advocates for the brand. 

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Walter Dermul is an independent brand strategy consultant who strongly believes in integrated,  holistic marcom. Due to his training as a psychologist, he has been constantly preoccupied not only by the psychology of the consumer, but also of the employees in an organization, as developing and maintaining a brand is all about people. 

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