Chris Gokiert is the COO for Critical Mass (the company I work for). Though Chris started his career as a working archaeologist, he eventually found his way into the ever changing world of digital media and has never left it.
There is so much hype around innovation, (including customer inspired innovation) and ethnography these days almost every research firm is telling you that they do ethnography and every design firm is an innovation firm.
Fred Wilson points out in his blog that Facebook is not experiencing a decline but rather it has reached a plateau in the USA. Look a few feet outside the US border and we see a very different picture.
His post was in response to Erick Schonfeld's blog talking about Facebook fatigue and the flattening of the facebook growth curve in the US.
Dr. Ernie Medina and his partners launched their first XRtainment Zone in California last year. The mission of XRtainment Zone is to provide families and kids of all ages a fitness club of their own "where working out is all play."
The basic concept of facial coding is that a trained observer can detect fleeting facial movements that indicate the true emotions that the subject is experiencing, even if the subject is trying to conceal those emotions.